| Helpdesk support | Help by phone, WhatsApp, email or remote session, with response times you can count on. |
| Monitoring and maintenance | Updates, patches and health checks for your PCs, laptops and servers, done for you. |
| Security | Antivirus, firewall management and practical advice to keep your team safe online. |
| Backups and recovery | Automatic, tested backups, so your data is safe if something goes wrong. |
| Network and Wi-Fi management | Your routers, access points and internet line looked after, and we deal with your ISP for you. |
| Microsoft 365 and Google Workspace admin | Email, user accounts, licences and password resets handled. |
| New staff and leavers | Laptops and accounts ready on day one, and access removed when someone leaves. |
| Asset and licence tracking | Always know what you own, when warranties end and what needs renewing. |
| Supplier management | We talk to your ISP, printer company and software providers on your behalf. |
| On-site visits | Hands-on help in the Overberg whenever a problem needs it. |
| Monthly reports | A clear summary of what we fixed, updated and flagged for your attention. |
| IT advice | Guidance on what to buy, when to replace equipment and how to plan your budget. |
